Merchant onboardingPacket · v1.0

Step one · start here

Document checklist.

Gather these items before you submit. Fill out the pre-application online and every line below checks itself off automatically.

Onboard online

Prefer to do it all online?

Create an account and onboard yourself: fill in your details, upload your documents and save your progress as you go. No signature is needed — we email you the signature document at the end.

Checklist progress

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  • Tax IDFederal Tax ID (EIN) or SSN for a sole proprietor.
  • Voided check for your deposit accountThe account where you want your funds deposited.
  • Bank letter if no voided check is availableSigned letter on bank letterhead confirming routing and account number.
  • Driver's license for every owner of 20% or moreClear photo or scan, front side, unexpired.
  • Social Security Number for every owner of 20% or moreEntered on the pre-application for each listed owner.
  • Legal name, address and phone numberExactly as it appears on your tax records.
  • DBA name, address and phone number if different from legalSkip this if your DBA details match your legal details.
  • 3 most recent processing statementsOnly if you currently accept cards. Full statements, all pages.
  • 3 most recent bank statementsRequired for medium risk or high average ticket accounts.

How to submit

Download, then email your packet.

  1. 1. Complete the pre-application — it checks off the list above and pre-fills the rest of your packet.
  2. 2. Download all PDFs: this checklist, the pre-application, the terminal request form and the equipment placement agreement.
  3. 3. Sign the equipment placement agreement where indicated.
  4. 4. Email every downloaded form plus the documents checked above to support@paydivy.com.

Nothing is transmitted from this page. Your entries stay in this browser until you download the forms and email them yourself.

Application download

Full merchant application (latest version).

The complete merchant account application and agreement, current version, as a printable PDF.

Disclaimer: Complete the pre-application and email it to support@paydivy.com and a pre-filled application will be sent to you. Only download this application if you want to complete the entire application manually yourself.